Author of The Human Algorithm — a blueprint for healthcare transformation through internal excellence, public‑sector strategy, and AI/IoT done the human way.

Charbel Rizkallah is an executive, builder, and writer at the intersection of healthcare operations, public procurement, and digital transformation. He helps providers and partners turn support functions into strategic engines, win consistently in public-sector markets, and deploy AI/IoT with governance and human insight at the core.
A practical playbook for healthcare leaders to transform internal operations, compete and win in public healthcare, and bridge innovation with human insight. Grounded in real cases across Saudi Arabia, UAE, Lebanon, Jordan, Egypt, Europe, and the U.S.
“I am delighted to endorse The Human Algorithm. What makes this book stand out is the combination of timely themes transforming support functions into strategic assets, mastering public sector engagement, and embracing AI/IoT while keeping human insight central brought together with the author’s unique international perspective… This book reflects profound knowledge and deep understanding and it will serve as both a compass and an inspiration for leaders navigating change.”
“The New Healthcare Playbook offers a timely and much-needed perspective on how healthcare organizations can remain resilient in a period of profound change… His solid experience in the field, combined with his academic depth, makes this book not only credible but also an invaluable guide.”
“The Human Algorithm isn’t just smart, it’s full of heart. Charbel brings deep insight, real-world experience, and a human touch to some of the toughest challenges in healthcare today. This book will make a difference, just like he always does.”
“This book is coming at the right time, addressing critical healthcare topics and the disruption due to technology. It is something I will recommend to my colleagues, my students, and professionals who want to lead the future of business.”
“The Human Algorithm lands at the exact intersection leaders are struggling with: margin pressure, regulatory complexity, and tech acceleration… This is a pragmatic, future-ready roadmap for resilient, tech-enabled hospital systems.”
“By reframing support functions as strategic assets, this book challenges conventional thinking and offers organizations a roadmap to unlock hidden value. Readers will come away inspired to shape the future of healthcare delivery.”
“Charbel doesn’t just talk strategy, he builds the operational engines to make strategy work. He’s one of the only leaders actually integrating AI, IoT, and human insight into scalable public-sector systems.”
“This book will undoubtedly serve as a guide for healthcare providers, SMEs, and corporations navigating today’s complex landscape. Having studied and worked alongside Charbel, I’ve seen how his ideas go beyond theory to become practical, human-centered approaches that reshape healthcare systems. The Human Algorithm is a reflection of how passion, ethics, and hard work can truly save lives and improve the quality of healthcare.”
“Healthcare is one of the most dynamic arenas for innovation, shaped by digital transformation, AI, IoT, and mounting complexity. This book translates decades of international healthcare experience into practical guidance on transforming support functions, unlocking public-sector growth, and embracing technology while keeping human judgment and empathy at the core.”
“Nothing stands by itself. What Charbel has done is connect the many drivers shaping today’s healthcare market and show how non-traditional, even counter-intuitive approaches can create advantage. The framework presented offers real-world solutions and fresh ways to think about healthcare, business, and leadership. This book is well worth any leader’s time.”
“Charbel is a forward-looking leader with a rare ability to connect advanced technology, workflow optimization, and human-centered care. His work across AI-supported systems, communication, coordination, and collaboration has helped reshape healthcare processes to be safer, more efficient, and more sustainable. His vision continues to inspire innovation across the healthcare ecosystem.”
Signature talks tailored for executives, clinicians, and operators.
Operational redesign, service SLAs, cost visibility, RPM pilots, and change enablement.
Tender strategy, regulatory alignment, reference sites, and public‑sector growth.
Market scans, KSA/UAE entry, and diligence on connected‑care business models.
Speaking, advisory, partnerships, or media inquiries — send a note and we’ll get back to you.